Insurance Claim Assistance
We Make the Insurance Process Simple and Stress‑Free
Dealing with storm damage is overwhelming enough — navigating an insurance claim shouldn’t be. At Keystone Roofing and Restoration, we help homeowners and business owners understand the process, document damage properly, and communicate with their insurance company to ensure nothing is overlooked. With more than 9 years of experience, owner Steve Vinson has guided countless customers through successful roofing claims with honesty, clarity, and professionalism.
We’re a small, family‑owned company, which means you get personal attention, clear communication, and a team that truly cares about protecting your property.
Our Insurance Claim Process
1. Free Roof Inspection & Damage Assessment
We start with a thorough inspection to determine whether your roof has storm‑related damage. We document everything with photos, notes, and clear explanations so you understand exactly what we’re seeing.
2. Honest Guidance on Whether a Claim Is Needed
Not every roof needs a claim — and we’ll tell you that upfront. We believe in quality over quantity, not pushing unnecessary claims or repairs.
3. Assistance Filing Your Claim
If a claim is appropriate, we help you understand what information your insurance company needs and guide you through the filing process so it’s done correctly from the start.
4. Meeting With the Insurance Adjuster
We meet with your insurance adjuster on‑site to ensure all damage is properly identified and documented. Our goal is to make sure nothing is missed and your roof gets the coverage it deserves.
5. Reviewing Your Insurance Estimate
Once your insurance company provides their estimate, we go through it with you line by line. We explain what’s covered, what’s not, and make sure the scope of work matches the actual damage.
6. Completing the Roof Repairs or Replacement
After approval, our team gets to work. As a small, quality‑focused company, we take pride in delivering clean, professional, long‑lasting results — never rushed or sloppy work.
7. Final Documentation & Warranty
When the job is complete, we provide all necessary documentation for your insurance company and ensure you’re fully satisfied with the work. We stand behind every roof we install.
Why Homeowners Trust Keystone With Their Claims
Nearly a decade of insurance claim experience
Family‑owned and operated — personal service every step of the way
Clear communication and honest guidance
Quality workmanship that meets or exceeds insurance standards
We advocate for you, not the insurance company